***NOTICE: WE’RE OPEN***

Hillrose Pet Resort is now accepting new customers, and our Lobby is OPEN Monday-Friday 8am-5pm. Due to reduced staff during the Covid pandemic, we must temporarily also reduce the services that we could previously provide. Due to high temperatures this summer, we are suspending our airport layover service until further notice.

We look forward to serving you and caring for your pets. Here are a few things you can expect when you visit us next:

• Face coverings are required inside our lobby for unvaccinated customers.
• Check-in and check-out appointments are required.
• A credit card must be left on file, provided before check-in.
• Boarding charges must be prepaid.
• Reservations can be extended by advanced credit card payment.
• Our facility doors are locked outside of our new lobby hours. The receptionist will let you in for your scheduled appointment. Please call upon arrival and remain in your vehicle until called.
• Customer-supplied leashes are required and only handled by the customer.
• The receptionist will only use green, kennel-supplied leads.
• Please keep at least six feet away from the front desk, except when signing papers.
• Mini-Facility tours are currently available during lobby hours from 8-5 M-F.
• We cannot guarantee emergency veterinarian services.

Thank you for choosing Hillrose Pet Resort and for helping us maintain a safe and healthy environment for all.